VP Product Management & Operations 

Cards & Payments

Financial Institution
Imagine yourself leading a newly defined Cards & Payments function in a Southern California Credit Union with a storied history built on consistent organic and acquisition growth. As the dynamic senior leader and Vice President of Product Management & Operations, you will establish the Cards team and expand the Payment Operations department to successfully achieve the Credit Union’s key results – provide outstanding member experiences and achieve future growth strategies.  If you are looking for a workplace where you can make a positive impact for wonderfully unique members, build out a newly created role, and have opportunities for advancement, this could be your next enjoyable and challenging career step.

 Key Responsibilities:
  • Manage and maintain personal accountability for business unit results
  • Thrive in the commitment to leading & developing others
  • Provide oversight of Card Portfolio and Vendor management
  • Create a new Card Portfolio Services Team to oversee Credit and Debit Card Services
  • Lead cross-functional teams by partnering across the organization to provide energetic and hands-on leadership
  • Create and execute business strategies to achieve growth and ongoing future success in the organization's credit card and debit card portfolio strategies
  • Provide direct leadership, guidance, support, and strategic oversight to the multi-faceted Operations Department including:  EFT activities, ACH, Share Draft, Wires, Payroll, Remote Deposit Capture, Escheatment, Chargebacks, Exceptions, Daily Operations, etc. with a focus on simplification of process and improved ease of use for both members & staff. Build an inclusive partnership to support shared operational knowledge between the Retail side of the house and Operations and ensuring appropriate documentation of processes.
Ideal Background:
  • Bachelor’s degree in business, management, finance or a related field
  • 10 years of related experience including experience in leading successful teams 
  • Experience in financial services, in-depth knowledge of card payment industry and financial analysis
  • Demonstrated personal accountability for business unit results
  • In-depth knowledge of PIN networks, credit, debit, ATM functions; signature and other non-signature networks
  • Ability to analyze major network interchange structure and processing with knowledge of shared branching processing and ATM networks
  • Working knowledge of federal and state regulations, network rules, and Reg E & Reg CC operational experience and knowledge to successfully lead and guide operations to maximum output while mitigating associated risks and delivering upon organizational key results
Principal Consultant:
Corbin Simon

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R&P Group is an executive search firm specializing in credit card recruiting, commercial credit card recruiting, payment processing recruiting, fintech recruiting, card sales recruiting, and prepaid card recruiting. R&P Group's relationship-oriented approach, due diligence and personalized service have led to many long-term clients, both with employers and candidates. R&P Group is based in Sioux Falls, SD and has clients all over the United States.