Senior Account Manager
This is your chance to join a successful, established Payments & Fintech Sponsor Bank, to continue to build, grow, and evolve Payments products and services. In this role, you will act as the primary contact for an assigned strategic partnership of the Payments team. You will be responsible for managing this formal relationship in order to provide exceptional customer care related to executive communication and resolution of operational issues. You will manage client problems to resolution and manage contracts with these parties. Coordinate with the client’s account relationship manager, internal staff, and other appropriate departments to ensure this client is properly serviced, processes are properly executed, and all interactions with client meets the Bank’s mission and goals. If you have experience in payments and financial services and want to become more involved in strategic partnerships with innovative Fintechs in the payments world, this could be an excellent opportunity for growth.