SVP, BaaS Operations

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Product: BaaS, BIN Sponsorship
Company: Financial Institution

This is your opportunity to join a well-established, award winning community bank within their fast growing fintech division. In this role, you will oversee and guide the bank’s Banking-as-a-Service (BaaS) Operations (Fintech activity for BIN sponsorship, Payments processing, etc.), including goals, strategies, daily operations, and service performance. You will oversee the card networks for the Bank’s BIN strategy, ensure processes and procedures exist to enforce compliance of network rules, oversee the day-to-day operations of the BaaS fintech partnerships, manage the internal stakeholder relationships for BaaS, ensure policies and procedures are documented and followed for all BaaS operations, and serve as project sponsor for new BaaS product offerings – as well as other initiatives as needed. Your subject matter expertise will provide operational insights to help formulate decisions, execute strategy, and define and implement processes for the effective allocation of resources to meet the Bank’s BaaS needs. Take your career to the next level as a senior leader and influencer to help build out this ground floor opportunity.

Key Responsibilities:

  • Provide leadership, management, and vision necessary to ensure the bank’s fintech BaaS line of business has proper operational controls, customer support, and reporting procedures in place to effectively grow the organization and ensure financial strength and operational efficiency.
  • Translate strategic objectives into tactical business plans with mechanisms for key measurements in place to monitor progress.
  • Develop, maintain, and update effective strategies, budgets, policies, and procedures for supervised areas.
  • Ensure that plans, policies, and procedures are in accordance with laws, regulations, and industry best practices to further the bank’s initiatives.
  • Ensure the proper configuration, use, and support of systems supporting the bank’s BaaS line of business.
  • Implement department strategies and establish goals to achieve bank goals
  • Measure the effectiveness of all internal and external processes and policies related to BaaS.
  • Collaborate with bank management to develop and implement plans for the infrastructure of systems, processes, policies, controls, and personnel designed to accommodate growth of the BaaS line of business.
  • Provide direction, guidance, and support to department heads and other bank executives.
  • Drive and oversee the bank’s BaaS initiatives.
  • Manage the team that onboards and manages the day-to-day operational relationships with BaaS clients.
  • Contribute to the development of department strategy by providing a view on potential improvements for products or services and an assessment of the existing situation and anticipated changes in the external environment for the BaaS line of business.
  • Ensure an effective and efficient operating model is maintained.
  • Prepare reports to analyze progress and adverse trends, and make recommendations.
  • Identify questionable actions and operational inefficiencies, and collaborate with employees to resolve issues and challenges.

Ideal Background:

  • Bachelor’s degree in Business Administration, Finance, or Marketing; or equivalent related experience.
  • 10+ years of banking, specifically fintech and payments – with at least five (5) years management experience.
  • Demonstrated ability to manage/lead complex projects and large teams.
  • Possess a valid driver’s license.
  • Must be bondable.
  • Skill in presenting and communicating information.
  • Knowledge of the financial industry, specifically payment specialty.
  • Ability to persuade and influence.
  • Ability to capitalize on current client relationships.
  • Skill in leading and supervising.
  • Knowledge of banking regulations related to deposits/cards and payments.
  • Skill in formulating strategies and concepts.
  • Ability to plan and organize.
  • Skill in project management.
  • Knowledge of business risk management.

*Background checks are required on all bank employees due to accessibility of Personally Identifiable Private Information.

Salt Lake City, UT
Remote, US


Ian Horsted
Schedule a Call with Ian

Client Partners

Unlike many in the recruiting & placement industry, Amy and the R&P team are extremely adept at understanding the capabilities and personalities of both the client and the prospective new hire. I’d work with them again without reservation.

Product Development Executive, Emerging Payments
Worked with R&P Group as a Candidate and Hiring Manager

We’re in the business of doing big things. We appreciate and value your partnership. I can confidently say this has been the best experience I’ve had with a Talent Acquisition partner in my career. Thank you.

SR. Sales Manager, Incentives & Rewards SaaS
Worked with Ian Horsted as a Hiring Manager

Navigating the intricate landscape of the payments industry requires a knowledgeable ally, and R&P Group is simply unparalleled in this domain… Deep industry insights, vast network, and keen understanding of both company and candidate needs. Truly a recruiting master.

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Amy was pivotal in my decision to leave a very stable environment at a 5,000 person company to join the entrepreneurial world, and I have never looked back. Amy professionally moderated the entire process.

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Top-Producing Corporate Card Sales Executive Placed By Ian Horsted

Professional, polished, and with a sharp eye for niche talent, Terese is a pleasure to work with through and through. From the start to finish of each process, Terese is communicative and positive yet straightforward. I highly recommend working with R&P Group.

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R&P Group was very easy to work with – and very friendly! They brought me the best candidates for my open positions and even did the negotiating.

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601 S. Phillips Ave. | Sioux Falls, SD | 605.274.8800

601 S. Phillips Ave.
Sioux Falls, SD

Whether you are an employer with a position to fill or a qualified candidate looking for a new challenging opportunity, R&P Group is here to help. Contact us by filling out the form, email or call us. Then, let us work our magic.

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